We accept common payment methods such as: credit cards (Visa, Mastercard, American Express). We also offer Apple Pay, Google Pay, and Shop Pay.

Our payment page uses the SSL protocol, which guarantees the confidentiality and security of your browsing, purchase, and payment information.

Head to the checkout page and open the box located under the order summary. Enter your discount code and click "Apply." Please note: only one discount code can be used per order.

Discount codes are valid on most of our product range.

First, check that your shipping and billing details are correct. Payment still not working? Then contact your bank. If you still have difficulties, please do not hesitate to send us an email at contact@vaviere.com so that we can help you.

We do not apply any minimum order amount, so you are free to order whatever you like.

Ready to Ship Collection
Receive your order within 5 to 7 business days.

Custom Collection
Specially designed for you! Estimated delivery time: 7 to 10 business days

We currently ship to the United States, France, the United Kingdom, Belgium, and Germany. Orders are delivered through trusted shipping partners such as DHL, FedEx, and La Poste. For international shipments, parcels may be handed over to a reliable local postal carrier for the final stage of delivery, ensuring your order reaches you safely and efficiently.

We strive to offer the best prices and fast, hassle-free delivery.

With us, you always get free shipping, no minimum purchase required. Every order is delivered free of charge.

We understand that you want to track your order. As soon as your package has been packed and shipped, you will automatically receive an email with your tracking number. You can then track your order at any time.

Do you still have questions? Feel free to send us an email; we'll be happy to help you.

Our handmade jewelry, crafted with love, makes the perfect gift for that special someone in your life. Each piece of jewelry is sent in a beautiful jewelry pouch and always without an invoice.

We ship every day from Monday to Saturday, excluding public holidays. This ensures that your order is delivered to you as quickly as possible.

So, order in time to receive your handmade jewelry crafted with love!

In rare cases, an order may appear as "delivered" before you have actually received it. This can happen when the delivery person prematurely marks the package as delivered.

It is also possible that the carrier left your package in a safe and less visible location to prevent theft. So, check around your front door, in mailboxes, sheds, or other hiding places, and also ask your roommates or neighbors.

Still can't find your order? Then contact the carrier and provide them with your tracking number. Feel free to send an email to contact@vaviere.fr so we can help you locate your package.

If, after following all the steps above, your order is still nowhere to be found, we unfortunately cannot refund shipments marked as "delivered."

However, we are willing to work with you to find a suitable solution, for example, by resending the jewelry.

Yes! If you are not completely satisfied, we would be happy to help. You may return or exchange your order within 30 days of receipt.

Please note: Personalized or custom jewelry, such as those with names or initials of your choice, are made especially for you and therefore cannot be returned or exchanged.

Email us with your order number within 30 days of receiving your package. We will then provide you with clear and detailed instructions for returning your order.

Refunds are processed within 3 to 5 business days after the returned items are received.

If returning items, customers are responsible for the return of the items and the corresponding shipping costs.

Ready-to-wear Collection (non-personalized jewelry):
You can cancel your order as long as it has not yet been packaged for shipment or is not already in transit. Please contact us as soon as possible so we can see what can still be done.

Personalized Jewelry:
Have you ordered a piece of jewelry with a name, a letter, or other personalization? You can cancel your order within 24 hours of placing it. After this period, cancellation may no longer be possible, as we immediately begin manufacturing your unique piece of jewelry to ensure timely delivery.

Do you want to know the status of your order?
Feel free to send us an email at contact@vaviere.fr — we will be happy to help you.

Refunds are processed within 3 to 5 business days of receiving the cancellation.

Yes, absolutely! You can shower and swim with our jewelry without any problem. They are perfectly resistant to water, perspiration, and heat, even in salt water. So you can wear your jewelry with peace of mind and enjoy it at any time.

Our jewelry is made from carefully selected high-quality materials. Most of our pieces are crafted from 316L stainless steel with a durable 18K gold-plated finish. Other designs are made from copper or genuine 925 sterling silver.

Want to know exactly what material a particular piece of jewelry is made from? Check the "Description" tab on the product page. This way, you'll always know exactly what to expect.

No, our jewelry does not tarnish or turn your skin green. Each piece is crafted from durable, high-quality materials that are resistant to discoloration, rust, and skin irritation. Thanks to the quality of our metals, such as 316L stainless steel, 18k gold plating, and 925 sterling silver, your jewelry will retain its luster, even with daily wear.

You can therefore wear them with confidence, without worrying about tarnishing or an undesirable reaction on your skin.

It's very easy to keep your jewelry looking beautiful. Clean it regularly with warm water, a little mild soap, and a soft brush, like a toothbrush. Then dry it with a soft microfiber cloth and store it in a dry, safe place when you're not wearing it.

Avoid contact with harsh chemicals often found in lotions, perfumes, hairsprays, and household products like bleach.

Little tip: Put your jewelry on last when you go out and take it off first when you come home. This will help them maintain their sparkle for many years to come.

At Vavière Paris, you benefit from a 12-month warranty on the following points:

Color retention: We guarantee that our materials will not fade under normal use.

Quality and finish: Our warranty covers defects in materials and workmanship so you can enjoy your jewelry with complete peace of mind.

Stone setting: Gemstones remain securely set in their mountings under normal use.

Clasps and mechanisms: All clasps and locks are covered by our warranty and must function correctly.

Damage due to misuse: Negligence-related damage, such as bent jewelry or broken chains from getting caught, is not covered by the warranty.

Normal wear and tear: Normal wear and tear or discoloration of plating due to frequent use or exposure to the elements is not covered by the warranty.

Gemstone discoloration or tarnishing: Damage or tarnishing caused by contact with chemicals (such as perfume, hairspray, or harsh cleaning products) is not covered by the warranty.

Do you have any questions or would like to send us a comment? Please feel free to send us an email at contact@vaviere.fr. We will be happy to help you and will contact you as soon as possible.