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WHY THOUSANDS OF CUSTOMERS CHOOSE VAVIÈRE PARIS
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Perhaps you are still wondering…
How long does it take for my order to arrive?
Delivery times depend on the type of jewelry you order.
Without customization (Ready to ship)
These items are ready for shipping. You will receive your order within 7 to 10 business days.
With customization
These pieces are made especially for you, entirely hand-finished with your personal information. That is why their production takes a little longer. The total delivery time is 14 to 16 business days.
Can I return my order?
Yes, you can return your order within 30 days of receipt. Please note, however, that personalized jewelry cannot be returned, except in case of a product issue. In such a case, we will, of course, take care of resolving the issue for you.
Are the jewels exactly the same as in the photo?
Yes, our photos accurately reflect the product. Slight variations in color may appear depending on your screen settings, but the jewelry itself is exactly as presented.
Are the jewels waterproof and do they not tarnish?
Yes, our jewelry is made from high-quality stainless steel and coated with 18K PVD plating. They are 100% waterproof and will not fade, even with daily use in the shower or pool.
Do I need a certificate of guarantee?
No, you do not need a warranty certificate. Your order is automatically covered by our 2-year warranty. Your order confirmation is sufficient.
Can I change the personalization after I've placed my order?
This depends on each case.
Personalized jewelry:
As long as production has not yet started, we can make changes. Contact us as soon as possible at contact@vaviere.fr and we will review the available options.
Non-personalized jewelry:
As long as your order has not been shipped, we can cancel or modify it. In this case too, please contact us as soon as possible.
Once the order is in production or being shipped, we can no longer make changes.